OUR TERMS AND CONDITIONS
Effective Date: 21/02/2026
Welcome to Balacotti. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to be bound by these Terms.
1. Company Information
Balacotti is a premium jeans brand operating in South Africa.
Email: balacotti@gmail.com
2. Use of Website
By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian. You agree not to use this website for any unlawful or unauthorized purpose.
We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if these Terms are violated.
3. Products and Pricing
All products displayed on our website are subject to availability. We reserve the right to discontinue or modify products at any time without notice.
Prices are listed in South African Rand (ZAR) and include VAT unless otherwise stated. We reserve the right to change pricing at any time. In the event of a pricing error, we may cancel or refuse any order placed at the incorrect price.
4. Orders and Payment
By placing an order, you agree that all information provided is accurate and complete. Payment must be received in full before your order is processed and shipped.
We use secure third-party payment providers. Balacotti does not store your full payment details.
We reserve the right to cancel any order if fraud or unauthorized activity is suspected.
5. Shipping and Delivery
Delivery times are estimates and may vary depending on location and courier services. Balacotti is not responsible for delays caused by third-party couriers or circumstances beyond our control.
Risk in the products passes to you upon delivery.
6. Returns and Refunds
Returns and refunds are subject to our Returns Policy. Items must be returned in original condition within the specified return period. We reserve the right to refuse returns that do not meet our policy requirements.
7. Intellectual Property
All content on this website, including logos, designs, images, text, and graphics, is the property of Balacotti and may not be copied, reproduced, or distributed without written permission.
8. Limitation of Liability
Balacotti shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the amount paid for the product purchased.
9. Privacy
Your use of our website is also governed by our Privacy Policy, which outlines how we collect and protect your personal information in accordance with POPIA.
10. Governing Law
These Terms are governed by the laws of the Republic of South Africa. Any disputes arising from these Terms shall be subject to the jurisdiction of South African courts.
11. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on this website.